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5510 Highway 280 Suite 123, Birmingham, AL 35242 | Phone 205-991-0800 | Fax 205-991-0810 | Mon-Fri 9am-6pm & Sat 10am-2pm

Shipping Policy

Order Processing

Please allow 1 to 3 business days for us to process your order. Expect an email within 24 hours to let you know your order has been processed.

Pickup and Delivery Options

Pickup

Orders may be picked up during normal business hours, Monday through Saturday. We will contact you when your order is ready for pickup.

Free Local Delivery

We offer free local delivery.

During checkout, enter your delivery address and choose the ‘Ship’ delivery option then the “Local Delivery” shipping method.

Free local delivery is only available for delivery addressed within 5 miles of our pharmacy. We will contact you if you choose this shipping option and it does not apply to you. You will be expected to pay the difference in shipping cost before your order is delivered.

You will be contacted once your order is received to schedule your delivery.

Shipping

We offer $5 flat rate shipping to customers via USPS, and $8 flat rate shipping to customers via UPS.

Note additional shipping charges may apply for specific products or volumes.

We also offer free shipping via USPS for orders over $100, or if you are receiving a compounded medication within the same shipment.

Orders are generally shipped within 24 hours using UPS or USPS.

Exceptions

We do not ship outside of the United States. We will cancel and refund any orders with a delivery address outside our designated shipping area.

Some pharmacy items require special shipping and handling or may not be shipped to all locations. We will contact you if there is an issue with your order.

General Terms

We reserve the right (in our absolute discretion) to refuse to supply any product that we consider may constitute a health hazard or to supply what we consider to be excessive or unnecessary quantities.

We may require you to provide additional verification of information prior to accepting any order. Your order is deemed to be accepted only when our pharmacy has received all the information we require from you.

Shipping and delivery dates are estimates only and cannot be guaranteed. We are not liable for any delays in processing, pickup, shipment and delivery. If for any reason a product is not available, you will be contacted as soon as possible to advise you of any delay in delivering the product.